Handbook - Relationships

Productive Relationships with Students
 Use a calm voice and respectful, encouraging tone with students.
 Follow through on your word and promises. Be consistent.
 Plan weekly and/or daily agendas.
 Display genuine concern for your students.
 Lead and participate in activities.
 Provide the opportunity for student reflection.
 Offer to assist students; do not always wait for them ask.


Problem solving/grievances
Conflicts involving staff, whether with students or other staff members, should be resolved in a positive, professional manner. In the event that program staff can no longer handle a situation or resolve a problem, the Language Institute Coordinator or TWF Director will provide assistance.

Columbus State Community College’s employee handbook describes the official college procedures for employee conduct and grievance issues in section 3:31.